When visiting the clinic we ask you to please remember these general principles to ensure that you have a good experience in our clinics and minimise risk.
Please don’t bring any unnecessary items or other people who are not visiting the clinic for an appointment.
Please sanitise your hands when entering the clinic. Sanitizer and basins are available throughout the clinics in Solihull and Sutton Coldfield.
Please ensure you adhere to social distancing guidelines, except when being see by your chiropractor who will be wearing PPE.
We ask you to arrive at the time of your appointment.
If you have COVID-19 symptoms please do not attend and follow government guidelines. If you need to speak to a chiropractor, we are happy to arrange a call.
General cleaning protocol
We have enhanced hygiene measures to disinfect all surfaces patients are likely to come into contact with between visits.
We will disinfect bathrooms after each use. (Please let us know if you have used them.)
What we are and have done:
We have installed additional basins and soap dispensers in each clinic to ensure hand washing is as easy as possible.
We have installed screens at reception and encourage contactless payment whenever possible through the screen.
We have switched to a paperless note taking system to minimise transition related to paper files.
We have removed all non-essential items from the clinic, to minimise contacted surfaces.
We have changed schedules to mean there is only one practising chiropractor working at a time.